How To Prevent Problems In Creative Projects

This is process week here at Simplifilm, and yesterday we talked about client communications. Today we’re talking about preventing problems. Be Impeccable Be Impeccable With Your Word. Speak with integrity. Say only what you mean. -Don Miguel Ruiz First, in order for your project to work, you have to be impeccable in your actions. If…

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How To Improve Your Client Communication [Process Week Post #1]

Welcome to Project Management Week on the Simplifilm blog. We’ve spent a ton of time and effort on project management and improving our process. We’ve learned this year that having excellent people in the production process leads to better creative work. So we’ve spent the last two months improving that process.  HOW TO IMPROVE CLIENT COMMUNICATION By establishing…

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The 11 Steps To A Great Creative Process

Our Creative Process is what gets things built. It’s what we count on when things get hard (and yes, things get hard at every company). The Process makes everything better. When things break down it’s usually because we have abandoned our process. The Process is the source of all integrity. What we’ve done here is broken down our creative process…

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The Transparent Service Business

I’ve always been a fan of the transparency movement. I didn’t have the guts to make the time to do it myself. Recently, it’s started to bug me. Because I trust the transparent companies. Even when – or especially when – they cop to mistakes.   A few people that do a good job: Nathan…

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The Two Measures Of Quality

One person can absolutely ruin the work of the rest of our team. Examples: A salesperson that doesn’t set expectations correctly puts too much pressure on the design staff. And nobody’s happy. A production manager that doesn’t email the client frequently enough will make them stressed out, and stressed out clients will make retaliatory revisions.  A…

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Build. Grow. Maintain.

Here at my company I sit in a privileged position. I have a front row seat to exciting startups. I have rubbed shoulders with iconoclasts and world class authors. Today is a special day. Three projects, with countless hours of work, are going live. Three things that I saw up close, are launched. We had…

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Evaluating Deigners

The Client’s Guide To Evaluating Designers

Evaluating designers is tough. One of the challenges in the client-company relationship is that the client often lacks the expertise in a particular area to judge the work that they are getting. How is a client to know when something is part of a normal, professional process and when it’s *not good?* This article will help…

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The Client’s Guide To Giving Great Design Feedback

I can tell when a client is going to have a great result from their video the instant that they leave their first bit of design feedback.  We rely on our clients to provide honest, exact, emotional feedback. It’s their biggest contribution to our mutual success.  Feedback is the client’s main role in our collaborative video…

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