A Quick Guide To Selecting The Right Voice Talent

Select the proper voice talent for your production

The right voice talent can make your video a huge success.

Did you know that the right voice can make a 35% difference in conversion rate?

We replaced a voice track in a video—and made no other changes—and the conversion rate went from 2.5% to 3.8% on cold traffic. (Cold traffic refers to people that are mostly strangers coming in via search engines and social media.)

Since the voice actor’s role is an important part of storytelling, we’ll try to share with you some of the ideas we’ve learned, and hopefully you’ll know how to find, pick, and direct the best voice actors around.

Step One: Decide on Your Tone

This is something we do in in the concept phase of what we’re doing. When you’ve found the tone, you’ll know what kind of VO work you’ll want to use and whether a male or female is best suited. (We’re starting to get clients requesting one of each.)

We always start with our existing relationships, with several productions a month. We get a feel for the range of our voice actors. We also know that the ones we have are completely professional, on point, and ready to do what is needed. Working with strangers is a mixed bag. They may have a wonderful audition reel, but the turn around times, attitude, and directability are the important part of the equation. We don’t have time or room for prima donna stuff, and we can always find good talent that is easy to work with.

If you’re curious, our “go-to-gal” voice talent is September Day Carter. We also like the work that Chris Turbville turns in for a “male” voice. These two have been fast, professional, and responsive to changes. They’ve sent off polished files and can work with local to national licensing. We use —and love—others, but if you like the work they have, these two are standouts.

Step Two: Find the Voice 

If, for some reason, you need to find someone outside of your network (and, again, we recommend and like Chris and September) you can start with Voice 1-2-3. You can post an audition and then work out business arrangements with who(m)ever you like. Remember: you’ll be getting the chance to direct them so if you hear how they sound and like it you can generally make them more precise.

You want someone that is able to sound natural. It might take 25 auditions to find the right one, but once you have people that you start to work with, it’s easy to reuse them. We know the range and abilities of our folks, and, again, we want long term relationships. Make sure you are respectful to the voice talent.

Generally, productions are around a couple hundred dollars. We’re not going to lord over them or dangle money like some jerk. We want to do business, be respectful, and move on.

Step Three: Direct Them

Remember: you can be precise with the tones you need—and even patch in to record live. We generally just email the description of the tone that we like and let them do their thing, but sometimes it might be nice to patch in and direct them that way. Generally, they don’t mind doing a re-record or two, but you’ll have to check with your provider directly.

Getting a voice actor to hit and emphasize the right stuff is an important part of the equation. When you do, you’ll find that the production will be more effective. Good voice talents take direction well and make it easy to work with them. Often when someone is resisting direction it’s because they don’t have the talent to achieve the tone you want.

The right voice is key to converting video watchers into new customers. When you get the right voice, it breathes life into your video productions. You should take the time it takes to select and respect your voice talent.

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  • http://www.facebook.com/paul.strikwerda Paul Strikwerda

    Excellent article, Chris. One video optimization firm discovered that the accent of the voice-over talent could influence the conversion rate. In certain countries a British accent was preferred. Audiences in other countries preferred an American voice (source: http://wp.me/pBTtY-OK). That’s why selecting the right talent is very important. There’s one other reason.

    In this recession, more and more people are trying their hand at voice-over work, thinking that all they need is a laptop, a microphone and some recording software. Anyone can read, right? How hard can this be? Well, owning an expensive camera does not make you a top photographer.

    Most online voice casting services will accept anyone with a credit card, talent not required. It’s not unusual for voice-seekers to receive over 100 auditions for a simple project. Imagine how long it will take you to listen to all these mediocre submissions… That’s why some companies prefer to work with an agent.

    If you’re wondering how to separate the voice-over wheat from the chaff, my article “10 ways to spot a voice-over amateur” might be useful: http://wp.me/pBTtY-SL

  • Mark Avery

    Chris, modern technology has allowed anyone with a mic and a computer to call themselves a VO talent. Most of the true professional voice actors are represented by one or more agents (I have 4 across America). As a voice coach, I am seeing so many people with no acting or broadcast experience trying their hands at our craft, thinking that “anyone can do it”. Not realizing that this is truly a form of acting, and that it requires the same dedication to the process in order to become viable in the industry.
    Unfortunately, many producers and end-users of voice talent have gone to the “discount superstore” mentality of hiring voices for their projects, and the results often show themselves in low conversion rates. It takes producers like you, with a full dedication to the end product rather than to a squeezed budget, to make sure the project and client are fully served through good casting.
    By the way, if I can ever be of service to you and your company, I invite you to see and hear my work at UHearMe.com.
    May your sessions be short and your checks large!

  • Phil

    Ah, so you recommend Voice 1-2-3… well, thank you, and good night…

    Seriously, though, most of the genuine pros and major players in the voice market will have nothing to do with these “make an offer” pay sites, and instead will invest, like any business should, in advertising. That’s likely to be Google AdWords, trade publications, SEO or some of each. Also, as you make it clear that you have just two “preferred suppliers,” there seems little point in anyone else throwing their hat in the ring…

    I am quietly resisting attempts to make the tail wag the dog in our industry. I’m a supplier of a service. When and if a customer needs me, I’ll be here to take the call and provide a professional service. But just as doctors and dentists don’t generally bombard me with e-mails telling me how good they are (or how cheap,) I will not be begging anyone to use me.

    To some, that’s arrogance. To others, it’s self-confidence and/or a professional and businesslike attitude. It’s the producer’s job to find voices, not the other way round. And from experience, if you post a message anywhere with a “talent required” flag on it, much of what you receive in return will be from amateurs and chancers. You’ll then be wasting time ploughing through tons of unusable stuff.

    Think about it – anyone spending their cash on “real” advertising is only able to do so because the returns are there, and in turn that means they are “doing business.” They will be, most likely, full-time professionals, not graphic artists with some spare time, or “converted” writers – they’ll be the real deal. And it’ll cost you a little more. But as Red Adair said, if you think hiring a professional is expensive, try hiring an amateur…

  • Tanya

    I have to agree with my fellow pro’s on this one! Voice 123 is riddled with ‘wannabe’s ‘ who will cost you more in the long run.
    Secondly, Paul is right when he says how some countries prefer their own accents to be heard on their video links and web pages.
    If you are looking for a very experienced FVO, who fulfills all the criteria you desire in a voice talent, then please take a listen to me on http://www.tanyarich.co.uk
    25 years in the business and still working every day…I must be saying something right!:)